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QUALITY POLICY

The company DEMCON SINGLE MEMBER P.C. Responding to the requirements of modern business reality and aiming to improve its organizational structure and internal communication, always aiming at faster and better customer service, decided to design and implement a Quality Management System in accordance with the requirements of the International Standard ISO 9001:2015.

The Quality Management System of the company covers the: Demolition Works

and was designed in accordance with the needs and aspirations of the Company and the Legal and Regulatory Requirements of the applicable Greek and Community Legislation.

Satisfaction and ensuring customer confidence, through the fulfillment of defined quality standards and consistency in deliveries are key principles of DEMCON SINGLE MEMBER P.C.

The general goal of the company is to satisfy the needs and expectations of its customers to the maximum extent possible, to provide services of exceptional quality and high benefit and for this reason it establishes measurable goals for Quality by pursuing:

  • Improving the organizational structure, through the clear definition of responsibilities and responsibilities.
  • Improving the operation of the Company, through the identification and development of Procedures.
  • Improving Internal Communication, through the identification of the interaction and interdependence of the Company’s processes.
  • Increase Customer Satisfaction, through a systematic approach to search and satisfaction of their requirements.
  • Continuous improvement of the Quality Management System and the operation of the Company with the effective use of the following tools:
    • Defining and reviewing quality objectives.
    • Management Review
    • Internal Inspections
    • Corrective actions
    • Systematic analysis of data resulting from Quality Archives.
  • Identification of the requirements of the stakeholders (customers, staff, wider community, etc.) related to the Quality Management System.

For the faster and more complete achievement of the above objectives, the Management of DEMCON SINGLE MEMBER P.C.:

  • It is committed to and implements the principles of Quality Policy and CMS that it sets.
  • It is committed to comply with applicable Greek and Community legislation.
  • It informs its human resources and motivates them to commit to the same principles.
  • It is committed to the provision of infrastructure and equipment that is considered necessary for the implementation of its work and the proper implementation of the Quality Management System.

In order to achieve the above objectives, all the necessary reports have been made in the documentation of the Quality Management System. Through systematic planning, process control and continuous improvement of all activities, the principles of the company are fulfilled.

Each employee is responsible for the quality of his own work and it is imperative to contribute to the quality management and achievement of the set goals. For this reason, all employees, depending on their responsibilities, are informed about the Quality Management System and act in a proven manner in accordance with the established rules.

Procedures, flows and actions, which do not guarantee the fulfillment of the set goals, are immediately stopped by those responsible, cause analyzes are carried out and the necessary improvement measures are defined.

This Quality Policy is communicated to staff, is available to all stakeholders and is reviewed periodically by the Company Management.

Thessaloniki, 01.09.2021 ForDEMCON SINGLE MEMBER P.C.